Communication between the parents or guardians and staff is done through the use of communication books, direct contact with each other at arrival and departure times and through other means of technology. BBE treats the family as a whole with interest given to all members (siblings, parents or guardians, grandparents, all extended family).
 
In order to keep your child’s file accurate and up to date, you are responsible for informing the Centre of changes to your child’s record, including family information. Parents or guardians must review and submit their contact and family information on record at the Centre each year.
 
Information will also be communicated through the following methods:

• If one or both Centre locations are unable to open, its closure will be posted on the CJOB website by 6:15 a.m. or staff will send out a mass email to families informing them of the closure.  In addition, every effort will be made to reach parents or guardians by telephone as early as possible that morning.
• Parent or guardian check in or visits. We have an open-door policy, and encourage and invite parents or guardians to drop in at any time to see how their child is doing, or to spend time at the Centre playing with their child. Feel free to call or email as well.
• Child Observations by staff are shared thru Fastoche on a regular basis at the Monterey site. 
• Family mailboxes in the Centre.
•  Events are posted thru our electronic communication system, posted at both locations on the parent bulletin and on our electronic monitor.
• Pictures are often posted in the centre for families to view and family pictures are encouraged to be brought in from home.
• Daily communication through a childcare electronic program are sent to children in the infant and preschool programs and are shared with the parents or guardians.  Feedback is welcomed.    School Age communication is sent on a regular basis through the electronic mail. 
• Parent Information Bulletin Boards are located at both Centres and include the following information:
  • List of emergency phone numbers
  • Canadian Child Care Federation’s Rights of a Child in a Preschool Setting
  • Provincial Child Care License and Manitoba Child Care Association Member Certificate
  • Daily Schedules and Current Staff Schedule
  • Behaviour Management Policy
  • Parent Lines of Communication
  • List of members of the Board of Directors
  • Current Illness Information and Policy
  • Occupancy Permit
  • Evacuation Plan
  • Alarm Certificate (Monterey site only)
  • Insurance Certificate
  • Lunch/Snack Menu and permit to Operate Food Services (Monterey site only)