BBE makes every effort to ensure concerns expressed by families are addressed and resolved in a timely manner. Parents or guardians who have a concern regarding the care their child(ren) receives are encouraged to follow the Parent Lines of
Communication to address the concern.
Talk to the Centre’s staff involved in the matter first. If this does not address your concerns then contact your child’s room leader/program supervisor. If your concern is still not addressed please contact the next senior staff person as outlined on the lines of communication chart. We encourage parents to speak with the Executive Director prior to engaging the Centre’s Board Chairperson. The Board Chairperson is responsible for bringing forward all parent communications to the Board of Directors. If you still have concerns after the Board of Directors has been engaged, the Provincial Child Care Coordinator for the Centre can be contacted.